Shopping bag

Shipping

DELIVERY CHARGES
Destination Cost Timing
Belgium Free  (orders above 200€) 1-2 working days
EU 4-15€ * 2-3 working days
US 24-40€ * 3-4 working days **
Rest of the world 25-55€ * 3-5 working days **

 

Note: Orders placed after the cut-off time or on weekends/public holidays will be processed the following working day. Orders dispatched on Friday will be delivered the next working day.

* Indicative: Accurate price per country will be displayed at Check Out

** Delivery times are estimates and are to be used as a guide only. Delivery can take longer than expected due to customs clearance procedures in certain countries

 Non EU countries are subjected to import Taxes

Non EU countries import and custom taxes 

We provide a delivery duty unpaid (DDU) service for all countries outside of the EU. Which means goods include all charges to deliver up to the door of consignee except duty or tax of importing country.

Countries we ship to.

EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Deutschland, England, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

NON-EU Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia & Herzigovina, Canada, Georgia, Greenland, Hong Kong, Iceland, Japan, Kazakhstan, South Korea, Liechtenstein, Macau, Macedonia, Malaysia, Moldova, Monaco, Montenegro, Morocco, New Zeeland, Norway, Reunion, Russian Federation, Serbia, Singapore, South Africa, Switzerland, Thailand, Tunisia, Turkey, Ukraine, UAE, United States, Uzbekistan

Couriers we use for our deliveries.

We only use reputable carriers to carry our precious treasures.

BENELUX: BPost,PostNL or DPD

EU countries: DPD or DHL

Non-EU countries: DHL Woldwide Express

Once you have ordered you will receive a shipment confirmation mail containing a tracking number and selected courier.

 

We offer Track & Trace on each delivery.

It’s easy to track your order by logging on to below links...

Belgium Bpost : www.track.bpost.be

Netherlands PostNL :  www.postnl.nl

Europe DPD :  www.dpd.com/tracking

Europe & World  DHL: http://www.dhl.com/en/express/tracking

and entering the tracking number that was sent to you via email. Alternatively, you can contact Dcember Logistics on +32 (0)15 61 65 00 email

Mandatory signature on delivery.

As a security precaution, we will require a signature upon delivery for all goods shipped

Packaging and gift wrapping .

All orders will arrive in our iconic packaging – wrapped in tissue paper and a dust bag, presented in a DCEMBER gift box – this service is free of charge and your items will be perfect when you receive them.

Contact for shipping questions.

You can send us a mail on info@dcember.eu or you can contact our logistics department directly on +32 15 616500 during office hours.