|Belgium||Free (orders above 200€)||1-2 working days|
|EU||4-15€ *||2-3 working days|
|US||24-40€ *||3-4 working days **|
|Rest of the world||25-55€ *||3-5 working days **|
Note: Orders placed after the cut-off time or on weekends/public holidays will be processed the following working day. Orders dispatched on Friday will be delivered the next working day.
* Indicative: Accurate price per country will be displayed at Check Out
** Delivery times are estimates and are to be used as a guide only. Delivery can take longer than expected due to customs clearance procedures in certain countries
Non EU countries are subjected to import Taxes
We provide a delivery duty unpaid (DDU) service for all countries outside of the EU. Which means goods include all charges to deliver up to the door of consignee except duty or tax of importing country.
EU Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Deutschland, England, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
NON-EU Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia & Herzigovina, Canada, Georgia, Greenland, Hong Kong, Iceland, Japan, Kazakhstan, South Korea, Liechtenstein, Macau, Macedonia, Malaysia, Moldova, Monaco, Montenegro, Morocco, New Zeeland, Norway, Reunion, Russian Federation, Serbia, Singapore, South Africa, Switzerland, Thailand, Tunisia, Turkey, Ukraine, UAE, United States, Uzbekistan
We only use reputable carriers to carry our precious treasures.
BENELUX: BPost,PostNL or DPD
EU countries: DPD or DHL
Non-EU countries: DHL Woldwide Express
Once you have ordered you will receive a shipment confirmation mail containing a tracking number and selected courier.
It’s easy to track your order by logging on to below links...
Belgium Bpost : www.track.bpost.be
Netherlands PostNL : www.postnl.nl
Europe DPD : www.dpd.com/tracking
Europe & World DHL: http://www.dhl.com/en/express/tracking
and entering the tracking number that was sent to you via email. Alternatively, you can contact Dcember Logistics on +32 (0)15 61 65 00 email
As a security precaution, we will require a signature upon delivery for all goods shipped
All orders will arrive in our iconic packaging – wrapped in tissue paper and a dust bag, presented in a DCEMBER gift box – this service is free of charge and your items will be perfect when you receive them.
You can send us a mail on email@example.com or you can contact our logistics department directly on +32 15 616500 during office hours.